Privacy Policy

This Privacy Policy (hereinafter, referred to as Policy) outlines the Company's practices, policies and procedures concerning the collection, use, and protection of information collected from the users of this App (here onwards may be called as Website or App either together or separately).

We are committed to protecting your online privacy while you use this Website either as a visitor or as a registered user.

Company collects information about you and your device data when you use our mobile applications, websites, and other online products and services.

Scope and Implementation

This Policy is consistent with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By using this Website/App, you agree to the clauses contained herein. If you do not agree, your sole remedy is to stop using this Website/App.

Personally Identifiable Information

We do not collect any Sensitive Personal Data or Information as defined under the Rules.

All personally identifiable information collected is kept confidential and never sold or commercially traded.

Data Collected Through Services

We may collect information including name, email, phone number, address, profile picture, payment method, feedback and other information provided by you.

Location Based Information

We collect precise location data during trips and may derive approximate location from IP addresses.

Device & Transaction Information

We collect transactional data, device information, preferences, cookies, identifiers and analytics data.

Telephone Calls & SMS

We may collect call logs, timestamps, phone numbers and SMS data to facilitate services.

Contacts & Permissions

Access to contacts and device permissions is collected only after your consent.

Use of Information

Information is used to provide services, process payments, improve features, prevent fraud, personalize content and send updates.

Sharing of Information

Information may be shared with Drivers, Agents, affiliates, vendors, authorities or third parties where legally required.

Cookies & Analytics

Cookies are used to analyze usage, improve experience and avoid repeated login. Users may manage cookies through browser settings.

Third Party Links

We do not control or endorse third party websites linked from our platform. Their privacy practices apply independently.

Data Protection

We use reasonable security safeguards but cannot guarantee absolute protection due to internet risks.

Disclosure of Information

Information may be disclosed to government authorities, auditors or in case of mergers, fraud investigations or legal compliance.

Contact Us

For any questions, contact us at 022-43227799 or email info@rnk.com.

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